Online Travel Agencies: the empire strikes back ?

By Peter O’Connor, Professor of Strategy at University of South Australia Business School | 27 Feb 13

What can the hotel industry expect to see in the rapidly evolving OTA arena in 2013 ? We asked Prof. Peter O'Connor, the Academic Director of the MBA in Hospitality Management at France's prestigious ESSEC Business School and a sharp observer of this market, for his thoughts on the coming year's possible developments.

This edition of the Hotel Yearbook is made available to you by PineappleSearch.

Proceed to download


Country Reports

2013 Europe Outlook for the hotel industry in key European markets
Americas Regional Outlook 2013 | By Horwath HTL
South Africa Situation Report | By Michelè de Witt

Would you like to to subscribe to our newsletter and receive updates on new editions via email?