Foresight and innovation in
the global hotel industry

A memo to hoteliers | By Michael Levie

Hospitality Changemaker and Co-Founder of citizenM


As a founding partner of Netherlands-based citizenM hotels, Michael Levie is known as a maverick in the technology field, mirroring the reputation of the company itself as a breed apart. Heading the group’s operations, Michael has taken an unconventional approach to the industry’s many technology challenges. The Hotel Yearbook asked him what advice he would give to his counterparts around the world for the year 2014 and beyond.