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Sixty minutes with Peninsula’s Ingvar Herland - Interview by Terence Ronson

General Manager, Research & Technology at The Hongkong and Shanghai Hotels Limited
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Synopsis

Hong Kong’s iconic Peninsula Hotel recently underwent a major technology upgrade. The man behind the job was Ingvar Herland, the company’s General Manager for Research & Technology – or as he was once described in James Bond terms, the Pensinsula’s “Q”. On behalf of The Hotel Yearbook, Terence Ronson caught up with Ingvar and files this report on their conversation.

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Ingvar Herland
General Manager, Research & Technology at The Hongkong and Shanghai Hotels Limited
Peninsula
The Hongkong and Shanghai Hotels, Limited (Peninsula)
Kowloon Hong Kong SAR, Hong Kong (SAR)
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Incorporated in 1866 and listed on the Hong Kong Stock Exchange (00045), The Hongkong and Shanghai Hotels, Limited is the holding company of a group which is engaged in the ownership, development, and management of prestigious hotels and commercial and residential properties in key locations in Asia, the United States and Europe, as well as the provision of tourism and leisure, club management and other services. The Peninsula Hotels portfolio comprises The Peninsula Hong Kong, The Peninsula Shanghai, The Peninsula Beijing, The Peninsula Tokyo, The Peninsula Bangkok, The Peninsula Manila, The Peninsula New York, The Peninsula Chicago, The Peninsula Beverly Hills, and The Peninsula Paris. Projects under development include The Peninsula London and The Peninsula Istanbul. The property portfolio of the group includes The Repulse Bay Complex, The Peak Tower and St. John's Building in Hong Kong; The Landmark in Ho Chi Minh City, Vietnam; and 21 avenue Kléber in Paris, France. The clubs and services portfolio of the group includes The Peak Tram in Hong Kong; Quail Lodge & Golf Club in Carmel, California; Peninsula Clubs and Consultancy Services, Peninsula Merchandising, and Tai Pan Laundry in Hong Kong.