Foresight and innovation in
the global hotel industry

Navigating technological winds of change | By Riko van Santen

Chief Information Officer (CIO) at Kempinski Hotels S.A.


Cutting-edge technologies facilitate distribution in our industry. As wholesalers and tour operators look to partner, can technology help them, and the rest of the industry, maintain course? Kempinski’s Riko van Santen investigates.