Foresight and innovation in
the global hotel industry

How I envision a personalized guest experience in 3 years | By John Bowen

Founder and CEO at MediaConcepts
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Synopsis

“Technology does not have to feel impersonal,” writes John Bowen of MediaConcepts. In the next three years, he believes that newer, smaller and smarter devices will utterly change the way we send, receive and process information, and visionary hotel companies will apply these developments to improving the guest experience.

“Technology does not have to feel impersonal,” writes John Bowen of MediaConcepts. In the next three years, he believes that newer, smaller and smarter devices will utterly change the way we send, receive and process information, and visionary hotel companies will apply these developments to improving the guest experience.