Foresight and innovation in
the global hotel industry

The continuing case for product integration and cross-innovation | Thomas Di Giacomo

Chief Technology Officer (CTO) at Swisscom Hospitality Services
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Synopsis

A number of obstacles still stand in the way of a hotel’s deep-level technology integration, says Thomas Di Giacomo of the Hoist Group. The multitude of systems, apps, and providers make it difficult to bring everything together – and yet more important than ever to do so.