Foresight and innovation in
the global hotel industry

The challenges of retaining Gen Y employees | By Nabil Ramadhan and John Fong

Director of Marketing & International Relations and an Associate Professor at The Emirates Academy of Hospitality Management (EAHM)
Group Chief Human Capital Officer for the Jumeirah Group
John Fong darkJohn Fong lightNabil M. Ramadhan darkNabil M. Ramadhan light

Synopsis

Much has been written about Gen Y: their many positive qualities as well as those that pose challenges to hospitality managers responsible for developing them. On behalf of the Hotel Yearbook, John Fong of the Emirates Academy of Hospitality Management in Dubai sat down with Nabil M. Ramadhan, Group Chief Human Capital Officer at Jumeirah, to learn how this renowned luxury group is handling the integration of Gen Y staff.

Much has been written about Gen Y: their many positive qualities as well as those that pose challenges to hospitality managers responsible for developing them. On behalf of the Hotel Yearbook, John Fong of the Emirates Academy of Hospitality Management in Dubai sat down with Nabil M. Ramadhan, Group Chief Human Capital Officer at Jumeirah, to learn how this renowned luxury group is handling the integration of Gen Y staff.