Cyber attacks in the hotel industry are on the rise, and in particular, this year, there has been a series of
profile data breaches affecting payment cards and guest data. Experts had already warned that the hotel
industry would be the next big target for cybercriminals. Cyber criminals are releasing technology-focused
malware such as MalumPoS that are designed to target systems running point of sale systems. The industry
is also facing an unprecedented technology revolution that provides innovative solutions either to enhance
the guest experience or to improve the operational efficiency of staffs. For the Hotel Yearbook, Jumeirah’s
Dileep Sreedharan provides a practical guide to security.