Foresight and innovation in
the global hotel industry

The content conundrum: Finding a way to describe your hotel successfully | By John Burns

Hospitality Technology Consultant
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Synopsis

Content is more important than ever. As John Burns, President of Hospitality Technology Consulting, writes, if we choose to use content proficiently, it can cement our competitive advantage, not only against other hotels in our competitive set, but also against the OTAs that are everywhere on the Web.