Hotel Yearbook Foresight and innovation in
the global hotel industry
Michael Toedt

Michael Toedt

CEO and Founder

Dr. Michael Toedt is CEO and Founder at dailypoint. He is a renowned expert in the field of Big Data and CRM. Michael started his career in his parents' hotel business and the Michelin Star gastronomy. He started his second career in the field of CRM, and in 2005 founded Toedt, Dr. Selk & Coll. GmbH (TS&C).

TS&C, today known as dailypoint, is recognized as a premiere software company and think tank for data-driven management. In addition to his work at dailypoint, Michael Toedt is, among other things, a lecturer at the University of Applied Sciences in Munich, Germany on the topic of "CRM in Tourism" as well as a lecturer at Hotellerie Suisse.

He publishes books and professional articles in the field of CRM, Big Data and digitalization regularly. Michael wrote his doctorate on the influence of communication on sales figures in the luxury hotel industry.

Articles

Stay the same or finally become guest centric!
The Hotel Yearbook Technology 2023
Is your hotel using its website to its full potential?
Special Edition - Technology 2020