Hotel Yearbook Foresight and innovation in
the global hotel industry
Tiago Araújo

Tiago Araújo

Co-founder and CEO

Tiago Araújo is the Co-founder and CEO of HiJiffy, bringing years of hands-on experience in hospitality and a passion for making hotels run smarter with technology. He’s a familiar face at industry conferences and panels, where he shares practical insights on how conversational AI can improve the guest experience at every stage of their journey.

With a background in business administration and management, Tiago combines entrepreneurial know-how with deep knowledge of the hotel ecosystem. His expertise lies in helping hotels understand how tech-driven solutions can benefit both their teams and their guests.

Articles

8 Guest Communication Trends: What’s Ahead for 2025
The Hotel Yearbook 2025 - Annual Edition